Hilton Garden Inn San Mateo

2000 Bridgepointe CircleSan Mateo94404USA
Hotel
Loading
Show more hotels

About Hilton Garden Inn San Mateo

A three-star hotel, the Hilton Garden Inn San Mateo places guests near Mariners Point Golf Center and a 15-minute drive from San Francisco Airport. Amenities include a fitness room and an outdoor pool and spa tub.

Along with en-suite bathrooms and air-conditioning, rooms feature one king or two queen beds. Additional amenities include Garden Sleep System beds, desks, Keurig coffee makers, microwaves, and mini-fridges. For entertainment, cable TV and free Wi-Fi are provided in each room.

Facilities at the Hilton Garden Inn San Mateo include a 24-hour front desk, a business center, meeting and conference space, dry cleaning and laundry services, and free parking.

The on-site Garden Grille & Bar opens daily for breakfast and evening meals. The hotel also offers room service and a 24-hour sundries store.

The hotel lies within a 35-minute drive of San Francisco Zoo and San Jose. Guests are also well placed to visit Alcatraz Island and the Golden Gate National Recreation Area.

Contact

2000 Bridgepointe Circle, San Mateo, CA, 94404, USA
Telephone: +1(650)5229000 | Fax: +1(650)5229099 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby crib

Positive Reviews

Good quality guest accommodation

Guests have found that the rooms at this San Mateo are of a good standard. The accommodation is described as clean, comfortable, and spacious. Guests have also appreciated the selection of included amenities as well as being impressed by the standard of the on-going housekeeping service.

Top rated location

The location of this hotel consistently scores top marks with guests. The choice of shopping and dining spots in the area have proved impressive as has the easy access to the coast and the reasonable driving distance to downtown San Mateo.

Pleasing service and facilities

The standard of service offered by the staff at this hotel has impressed guests, with many describing the staff as friendly and professional and front desk services as running efficiently. Guests have also found that the on-site facilities cater well for both business and leisure trips.

Negative Reviews

Limited shuttle hours

Guests note that the hotel’s airport shuttle service is not a 24-hour service. This has presented some problems for guests who have arrived outside of service hours.

Paper cups in the rooms

Given the overall standards on offer here, guests are surprised to find that the coffee cups in the rooms are of the paper variety. While not a huge concern, these cups have seemed out of place and cheap.

Some noise concerns

Guests have occasionally reported that the in-room air-conditioning units are noisy. As this issue has not affected all guests, it seems that this could be down to a lack of maintenance in some rooms. A number of guests have also experienced some noise from delivery trucks attending to local stores.

Rating Overview

Rating trivago Rating Index based on 1098 reviews across the web
8.5 /10
  • Other Sources
    8.4 /10
8.5 out of 10 based on 1098 reviews