The Blazing Donkey Country House Hotel

Hay Hill, HamSandwichCT14 0ED United Kingdom
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About The Blazing Donkey Country House Hotel

Situated near the Secret Gardens of Sandwich and St. Mary the Blessed Virgin Church, The Blazing Donkey offers bed and breakfast accommodation in a farmhouse and converted stable block.

There are 22 en-suite rooms available, each one recently refurbished. Guests enjoy amenities such as flat-screen TV, free Wi-Fi and tea and coffee making facilities. Most rooms offer ground floor access.

Facilities include concierge services, complimentary newspapers and a dedicated night porter. Other conveniences include coffee/tea in common areas, one meeting room and free parking. Guests can relax in the garden and on the terrace.

A continental breakfast is served daily. Plus, guests can enjoy evening meals (plus lunches at the weekend) at the on-site Samphire at Ham restaurant.

The Blazing Donkey lies within seven miles of Walmer Castle and Gardens and the Wingham Wildlife Park and a 30-minute drive from the Wildwood Trust.

Contact

Hay Hill, Ham, Sandwich, CT14 0ED , United Kingdom
Telephone: +44 1304617362 | Fax: +44 1304615264 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Computer with internet
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Hotel bar
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Caring staff

Even those guests who found cause for concern with other areas of the Blazing Donkey almost consistently mention that they found the staff were friendly and caring. It does sometimes seem that they are working against the tide in some areas but they do, at least, do it with a smile on their face.

Comfortable rooms

Rooms at the hotel don't entirely escape criticism but the general consensus appears to be the accommodation is reasonably clean and comfortable. Some refurbishment would certainly improve matters but guests find that basic needs are covered.

Good location

Guests tend to like the location of the Blazing Donkey, commenting how the hotel is within easy reach of destinations such as Ramsgate, Dover and Sandwich Bay. Guests also note that the concierge services are very good - the staff's knowledge about the local area means you can expect some great insider info.

Negative Reviews

Disappointing Wi-Fi

Several guests mention that they were unable to access the free Wi-Fi advertised at the hotel. One guest even comments that the staff told them the Wi-Fi doesn't often work. This is frustrating for leisure guests and can be a deal breaker for those travelling on business.

Late breakfast

Breakfast doesn't start until 8am and this was too late for some guests, especially those who were staying during the week on business. On the plus side, guests tend to find the breakfast enjoyable.

Slow service

Despite finding the staff friendly, it seems that the hotel is so understaffed at times that the service suffers as a result. Just a few members of staff sometimes appear to be left to run a packed restaurant and attend to rooms. It hardly seems surprising that service is consequently slow.

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Rating Overview

Rating trivago Rating Index based on 149 reviews across the web
6.9 /10
  • ebookers.com
    4.0 /10
  • Other Sources
    7.0 /10
6.9 out of 10 based on 149 reviews