Ave Las Carreras No. 1SantiagoDominican Republic
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About Matum

Situated in an amazing central spot, right across from the Grand Theater of Cibao, Matum Hotel and Casino offers classy accommodation ideal for those looking for a bit of gambling and nightlife.

The rooms are elegantly furnished and decorated, and feature large and modern en-suite bathrooms with hairdryers, as well as a number of other practical amenities.

While guests can enjoy the pool deck and surrounds during the day, it is at night that the property really comes alive, with patrons trying their luck at the casino or dancing the night away at the nightclub.

There are a couple of restaurants onsite were guests can try out either Asian cuisine or the very popular Creole cuisine.

The Grand Theater of Cibao and the Monument to the Restoration, both popular sites, are just across the road from the hotel. The Gregorio Luperon Airport is 36 miles to the north.


Ave Las Carreras No. 1, Santiago, Dominican Republic
Telephone: +1(809)5813107 | Fax: +1(809)5818415 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Casino
  • Computer with internet
  • Concierge
  • Conference rooms
  • Disco / Nightclub
  • Doctor on site
  • Express check-in / out
  • Free WiFi in lobby
  • Hairdresser
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 13:00

Positive Reviews

Good central location

Guests really appreciated being situated pretty much in the center of Santiago. Many had business in the area, or attractions they wanted to see nearby, and were happy that they didn’t have to travel across half the city to get to them.

Pretty decent breakfast

While guests seemed to like the food at the two onsite restaurants in general, it was clearly the breakfast that most impressed. Guests described it as an extensive spread containing lots of tasty local dishes, in addition to the international favorites.

Excellent concierge

While the hotel’s staff came in for a lot of praise in general, it was clearly the concierge service that most impressed guests. They mentioned that they provided excellent local information and bookings.

Negative Reviews

Can be very noisy

Guests with rooms in certain parts of the building really had a lot of issues with noise. Those near both the casino and the nightclub reported that they could definitely hear the noise from those venues, and that it disturbed their sleep at night. They recommended that light sleepers choose a room on the other side of the building.

Décor very dated

Many guests commented that they found the décor to be very dated. The 1960’s was often mentioned, though the hotel has been remodeled since then. Guests simply felt that it was in desperate need of a makeover.

Problems with the beds

There were an extraordinary number of problems guests had with the beds. Two of the most common complaints were that the mattresses were simply uncomfortable and that the beds squeaked with even the slightest movement.

Rating Overview

Rating trivago Rating Index based on 695 reviews across the web
6.6 /10
    6.0 /10
  • Other Sources
    7.7 /10
6.6 out of 10 based on 695 reviews