Sheraton Santo Domingo Hotel

365 George Washington AvenueSanto DomingoI02-05Dominican Republic
Show more hotels

About Sheraton Santo Domingo Hotel

Sheraton Santo Domingo features an outdoor pool, a spa and fitness center, and two dining venues. The hotel is situated near the city’s historic Colonial zone overlooking the Caribbean.

Rooms at Sheraton Santo Domingo feature floor-to-ceiling windows, Sheraton Sweet Sleeper beds, flat-screen TVs, and private bathrooms. Select rooms offer spectacular waterfront views.

Other features of the hotel include complimentary computers with high speed internet connections in the lobby, space for hosting meetings and events and complimentary parking. The spa and fitness center is complete with a cardio and weights room, steam rooms and a sauna.

The hotel is home to two cafes: Café Casabe serves breakfast, lunch and dinner daily while Link Café is the place to go for snacks and drinks.

Points of interest in the vicinity of the hotel include the National Museum of History and Geography, and the Port of Santo Domingo.


365 George Washington Avenue, Santo Domingo, I02-05, Dominican Republic
Telephone: +1(809)2216666 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Casino
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Disco / Nightclub
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Excellent facilities and amenities

Guests agree the facilities around the hotel are excellent. Reviewers say the pool area is relaxing and picturesque, the gym is well-equipped and maintained, and general décor around the hotel is appealing. The lobby in particular is regarded as very welcoming, with many guests highlighting this feature.

Quality service from friendly staff

Most reviewers mention the service at the hotel, commenting that it is efficient and warm. Staff are knowledgeable about the area, attentive and polite, according to reports.

First-rate food and room service

The on-site restaurant reportedly serves delicious dishes at all times of day, with past guests commending breakfast, lunch and dinner at the hotel. The compliments extend to room service, which guests agree is excellent.

Negative Reviews

Some cost concerns

Some cost concerns A number of guests felt the hotel in general was overpriced. Many thought their room should have been more impressive for the price they paid, while others mention specific services such as the café, where menu items were too expensive.

Lack of free Wi-Fi

Some reviewers were unhappy with the fact that Wi-Fi is not available free of charge in rooms - only in public areas. Many feel it is too much to charge for Wi-Fi, while others say it was unusually expensive.

Does not compare well with local hotels

A small number of guests, most of whom mention their concerns about the cost of their accommodation, felt the hotel was not of the same value as others in the area. Some who have travelled a little in Santo Domingo say they have paid less and received more at other locations.

Rating Overview

Rating trivago Rating Index based on 1422 reviews across the web
8.6 /10
  • Expedia
    8.8 /10
    8.9 /10
    9.0 /10
  • Zoover
    5.5 /10
  • Catch it
    6.0 /10
  • Other Sources
    8.3 /10
8.6 out of 10 based on 1422 reviews