De Palma Shah Alam (New Wing)

Jalan Nelayan 19/15, Seksyen 19Shah Alam40718Malaysia
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About De Palma Shah Alam (New Wing)

Catering for business and leisure travellers, De Palma Shah Alam (New Wing) is a contemporary multi-storey hotel in the city of Shah Alam, south west of Kuala Lumpur, the vibrant capital of Malaysia. Guest perks include an outdoor swimming pool and free parking.

The air-conditioned rooms, some of which enjoy city views, feature flat-screen cable TVs, tea and coffee-making equipment, mini fridges, free bottled water and desks. En-suite bathrooms with showers come as standard. Spacious upgrade rooms are also offered, as are Islamic rooms with prayer mats.

There’s free Wi-Fi access at this property, where other conveniences comprise a 24-hour reception, a lift and conference rooms.

Malaysian and Western favourites are served during the on-site restaurant’s buffet breakfast. It also opens for lunch and dinner, serving international and local dishes. Halal options are available.

De Palma Shah Alam (New Wing) lies roughly ten minutes’ drive from AEON Shah Alam Mall for comprehensive indoor shopping. The Sultan Alam Shah Museum is found about five kilometres away.

Contact

Jalan Nelayan 19/15, Seksyen 19, Shah Alam, 40718, Malaysia
Telephone: +60 355428080 | Fax: +60 355411222 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Hotel safe
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Guests can keep the faith

Followers of the Islamic faith often indicate in their reviews that they appreciate the option of staying in rooms fitted with prayer mats and veils at this hotel.

Praise for location

Positive feedback about the location of this hotel in Shah Alam on the outskirts of Kuala Lumpur is not in short supply. It appeals to travellers that they are close to major regional medical facilities. Guests are also glad that there are shopping and dining options to discover in the surrounding area.

Negative Reviews

Cleanliness grumbles

It seems cleanliness standards in this hotel could be improved, judging from guest reviews. There are claims of unpleasant musty smells, stained bedding and mouldy patches. In addition, there are reports of rubbish being left behind by previous occupants. Guests also note that the bathrooms could sometimes be more extensively cleaned.

Small rooms

It frustrates guests who are fully occupying some of the smaller rooms here that they simply don’t provide all that much space. Those affected say the cramped nature of certain rooms can reduce their enjoyment of the accommodation.

Maintenance issues reported

Ineffective air conditioning units, damaged locks and tired-looking pieces of furniture are among the maintenance issues reported by travellers staying here. Moreover, it is occasionally claimed that the bathrooms require modernisation to address an intermittent hot water supply and damaged fixtures and fittings.

Rating Overview

Rating trivago Rating Index based on 132 reviews across the web
6.5 /10
  • Other Sources
    7.7 /10
6.5 out of 10 based on 132 reviews