Holiday Inn Express & Suites Shreveport - West

5420 Interstate DriveShreveport71109USA
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About Holiday Inn Express & Suites Shreveport - West

Located along Route 20, the Holiday Inn Express & Suites Shreveport - West places guests within one mile of Shreveport Regional Airport and within three miles of Independence Stadium. Facilities at the hotel include a business center and an outdoor pool.

Guest rooms feature modern decor and include conveniences such as cable TV and complimentary Wi-Fi, along with coffee makers, microwaves, and mini-fridges. Suites with whirlpool tubs are also available.

Amenities at the Holiday Inn Express & Suites Shreveport - West include an exercise room, coin-op laundry equipment, and a 24-hour front desk. Free parking is offered.

Rates include a complimentary buffet breakfast. For lunch and dinner, guests can visit nearby dining spots such as the Gomez Mexican Restaurant and the Monkhouse Seafood Diner.

The hotel lies within eight miles of Mall St. Vincent, the Louisiana Boardwalk Outlets, and Sci-Port, and 14 miles from the Red River National Wildlife Refuge.

Contact

5420 Interstate Drive, Shreveport, LA, 71109, USA
Telephone: +1(318)6868328 | Fax: +1(318)6290185 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Comfortable accommodation

With a few exceptions, guests are pleased by the standard of rooms and suites offered at the Holiday Inn Express & Suites Shreveport-West, often describing the accommodation as bright and clean. A small number of guests mention that furniture is a little mismatched but find the rooms/suites comfortable nonetheless.

Good breakfast

There's nothing particularly lavish about the free buffet breakfast but that's not to say you won't enjoy it. Guests often mention that they found the breakfast bar was fresh and well stocked. Also, the breakfast staff seem to do an excellent job of keeping the area clean and guests happy.

Friendly service

The staff at the hotel attract specific praise from guests, with most finding the service genuinely friendly and helpful. Guests who brought issues to the staff, such as a request to change to a room on a higher floor, say their request was dealt with professionally and immediately.

Negative Reviews

Housekeeping lack attention to detail

Although the rooms and suites are found to be clean upon arrival, some guests do mention that the on-going housekeeping service leaves something to be desired. Guests report that items such as coffee and towels are not replaced and bins are left full.

Dated appearance and maintenance issues

Guests comment that the standard of the interior of the property does not match up to the exterior. The interior has a dated appearance and some maintenance issues such as broken pool chairs are found.

Minor disappointments in rooms

According to some guests, rooms and suites lack the finishing touches. Guests miss having access to modern facilities such as USB ports and also note minor shortcomings such as ill-fitting bed sheets.

Rating Overview

Rating trivago Rating Index based on 1941 reviews across the web
8.1 /10
  • Holiday Inn Express
    8.2 /10
  • Expedia
    8.0 /10
  • Hotels.com
    8.1 /10
  • Other Sources
    8.1 /10
8.1 out of 10 based on 1941 reviews