Hotel ibis Singapore on Bencoolen

170 Bencoolen StreetSingapore189657Singapore
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About Hotel ibis Singapore on Bencoolen

ibis Singapore on Bencoolen isa  three-star hotel featuring a twenty-four hour front desk, an onsite convenience store and complimentary self-parking. The hotel is a ten minute walk from Bugis MRT Station.

Each of the 538 rooms is air-conditioned, climate controlled and contains amenities such as a coffee/tea maker, satellite TV, an in-room safe, a refrigerator and free newspapers. The rooms are tastefully furnished and has hardwood floors.

ibis Singapore on Bencoolen features  complimentary wireless Internet access, laundry facilities, a computer station and complimentary newspapers in the lobby. The members of staff are fluent in English, Malay and Chinese.

Taste specializes in international cuisine and a daily breakfast buffet is offered at a surcharge. Guests can enjoy drinks at Le Bar while watching live sports telecasts.

The hotel is a short walk to the Kwan Im Thong Hood Cho Temple and 11 miles away from Changi International Airport. This accommodation is also known as Bencoolen Ibis, Ibis Bencoolen, Ibis Bencoolen Hotel, and Ibis Bencoolen Hotel Singapore.


170 Bencoolen Street, Singapore, 189657, Singapore
Telephone: +65(6)5932888 | Fax: +65(6)5932889 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Very competent, supportive and helpful staff

The members of staff are very caring and welcoming. They are also friendly and know how to handle the guests in a proficient manner. They are always excited to help and make your stay as comfortable as possible. The check-in and check-out processes are handled in a speedy and efficient method.

Great location near transport facilities

The location is very convenient at the centre of the city. Quite a number shops, pubs and restaurants are within walking distance. For instance, Bugis MRT station is just a few minute walk away. Guests can also catch a flight at Changi International Airport which is a few minutes' drive from the hotel.

Free high speed Wi-Fi thus easy communication

The hotel offers free Wi-Fi which is very suitable because it is quite fast and the signal is strong in both the rooms and public areas. Browsing the web is an pleasant experience.

Negative Reviews

Small rooms and little bathrooms

A number of guests have complained about the small size of the rooms and the bathrooms. In some cases the room is so small that the bed seemed to consume much of the space. Others couldn't accommodate a desk.

Lack of a wide selection of TV channels

A number of guests felt excluded when it came to the hotel's channel list. International guests felt there weren't enough channels in their native languages and this led to frustration as far as in-room entertainment was concerned.

Some bathrooms lacked toiletries

The bathrooms in the apartments are not stocked with toiletries and this caught many guests by surprise as they were not prepared for such an occurrence as they were not informed of this beforehand.

Rating Overview

Rating trivago Rating Index based on 2795 reviews across the web
8.1 /10
    9.5 /10
  • Other Sources
    7.8 /10
8.1 out of 10 based on 2795 reviews