Holiday Inn Express Southampton - West

Adanac Park,Redbridge LaneSouthamptonSO16 0YPUnited Kingdom
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About Holiday Inn Express Southampton - West

Express by Holiday Inn Southampton West is centrally-located only five kilometres from the city centre and features modern rooms and continental breakfast. Guests at the hotel receive a 50% discount on passes to the Davis Lloyd Leisure Club.

Guest rooms are equipped with complimentary Wi-Fi, satellite television and powerful showers.

The hotel itself features free private parking on-site, 24-hour front desk service, luggage storage and laundry service.

Three-course meals are served daily and include fresh and healthy salads, pizza and other favourites and a large buffet breakfast is served each morning. Guests can relax with a cocktail or light snack at The Great Room Bar and Lounge.

Express by Holiday Inn Southampton Wset is located close to many attractions including The Isle of Wight, West Quay Shopping Centre, Paulton’s Themepark, Beaulieu Motor Museum, Marwell Zoo, and New Forest. There is a golf course three kilometres away and the Southampton train station is also three kilometres away.

Contact

Adanac Park,Redbridge Lane, Southampton, SO16 0YP, United Kingdom
Telephone: +44(871)9021550 | Fax: +44(2380)731827 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Computer with internet
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • WiFi in lobby

Room facilities

  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

A Delicious Breakfast is Included in the Price

The large buffet breakfast that is served every morning offers many delicious and healthy choices. There are cold options such as cereal and hot options like sausages, eggs and bacon.

Easy-to-find and Located in Quiet and Central Area

Although the Express by Holiday Inn Southampton West is located near a main motorway, the hotel is very quiet and you can’t hear any noise coming from outside. It almost feels like you are in the countryside until you realize how close you actually are to a city.

Staff is Friendly, Helpful and Welcoming

Staff help ensure that the booking, check-in and check-out processes at this hotel run smoothly without any inconveniences to guests. They are quick, friendly, accommodating and always smiling.

Negative Reviews

Some Staff Members are Unhelpful and Defensive

Some staff members seem like they don’t care about the well-being of guests. They don’t do anything extra and they don’t properly rectify issues or apologize when things go wrong. Some guests have also reported the hotel is understaffed resulting overall poor service.

The Heat is Unbearable at Times

Some guests have reported that there is no air conditioning in the rooms and, as a result, the rooms can become unbearably hot. Some have said they had fans in the room but the fans either didn’t work or they kicked up a lot of dust. Others reported that there were no fans in their room at all.

Food and Drink Services are Poor

Guests have reported that the restaurant at the Express By Holiday Inn Southampton Express West serves poor quality food in a shabby and unkempt dining area. Guests also reported that there are limited meal options for children, there’s no bacon served with breakfast and the restaurant is always running out of things such as bottles of water.

Rating Overview

Rating trivago Rating Index based on 2133 reviews across the web
8 /10
  • SuperBreak
    8.0 /10
  • Hotelsclick.com
    7.8 /10
  • Other Sources
    7.9 /10
8 out of 10 based on 2133 reviews