Leonardo Royal Southampton Grand Harbour

West Quay RoadSouthamptonSO15 1AGUnited Kingdom
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About Leonardo Royal Southampton Grand Harbour

Located on Southampton’s waterfront in the city’s centre, Leonardo Royal Southampton Grand Harbour features an indoor pool, restaurant, bar and luxurious health spa.

Guest rooms highlight views of either the city or the sea. Also included in each room is a coffee maker, hairdryer, television with digital channels and comfortable furniture.

Complimentary Wi-Fi is available everywhere in the hotel. A modern technogym with state-of-the-art equipment and personal trainers is available. The Serenity Spa offers a wide variety of beauty and health treatments in a relaxing environment.

The Boardwalk Restaurant focuses mainly on British cuisine and there are spectacular views of the city and its medieval walls. The Hamtun Atrium Bar offers all-day dining in a glass atrium and is a great place to meet for tea or evening cocktails.

Leonardo Royal Southampton Grand Harbour is located in the centre of Southampton which means most attractions and service and within walking distance such as the West Quay Retail Park and shopping area.

Contact

West Quay Road, Southampton, SO15 1AG, United Kingdom
Telephone: +44 2380633033 | Fax: +44 2380633066 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Solarium
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Located in a Centrally-Located Area of the City

The hotel is located on the waterfront which provides guests with great views and shopping areas, restaurants and pubs are located within walking distance.

Very Comfortable and Clean Guest Rooms

Rooms are spacious and visually appealing with comfortable beds and furnishings and Wi-Fi that is always working. Room service is timely and convenient with the option to have breakfast delivered right to your room.

Excellent Staff to Make your Stay Enjoyable

Staff members are always smiling and ready to provide excellent customer service from the time you arrive until you leave.

Negative Reviews

Some Guests Found Hotel Standards Not up to Par

Guests found that the De Vere Grand Harbour used to be a very nice hotel but it is becoming run-down Renovations are desperately needed, the food is not very good, and the grounds are unkempt.

Guest Services Needs Improvement

There seems to be a low morale among staff members Some staff members have forgotten to do things for guests such as administering wake-up calls in the morning At times, concierge is unwilling to help you carry your luggage to your room.

Guest Rooms Have Declined Significantly

Some have found that Amenities, such as ironing boards and bath robes are missing from rooms. Showers have inconsistent water temperature and poor pressure. Rooms have no character and have not been updated in a long time.

Rating Overview

Rating trivago Rating Index based on 3656 reviews across the web
7.8 /10
  • SuperBreak
    8.0 /10
  • Other Sources
    7.9 /10
7.8 out of 10 based on 3656 reviews