Hilton Garden Inn Detroit Southfield

26000 American DriveSouthfield48034USA
Hotel
Loading
Show more hotels

About Hilton Garden Inn Detroit Southfield

Hilton Garden Inn Detroit Southfield is conveniently located in southeast Michigan, just 15 minutes from downtown Detroit.

Standard rooms come with 32" flat-screen TVs, a refrigerator, microwave, and Keurig coffee maker. Beds feature their signature Garden Sleep System. Presidential suites are available and include a whirlpool tub and living room area.

This hotel has meeting and event space. Hilton Garden Inn Detroit Southfield also features a 24-hour fitness center, pool with whirlpool, and business center. Free self-parking is available, and guests have access to a complimentary, local shuttle service. This hotel has meeting and event space. Hilton Garden Inn Detroit Southfield also features a 24-hour fitness center, pool with whirlpool, and business center. Free self-parking is available, and guests have access to a complimentary, local shuttle service.

The Great American Grill restaurant serves a variety of dishes including sandwiches and salads. The 24-hour Pavilion Pantry Market is available for snacks and beverages. Cafe Thai is less than one mile away.

Greenfield Village and Henry Ford Museum are 16 miles from this hotel. The Palace of Auburn Hills is 20 miles away. The Motor City Casino is 18 miles away.

Contact

26000 American Drive, Southfield, MI, 48034, USA
Telephone: +1(248)3571100 | Fax: +1(248)3722323 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Good First Impression

Guests arriving for the first time left comments about what a great first impression is made by the hotel. In particular, guests mentioned that the clean, modern and nicely decorated lobby left a positive impression and set the tone for their stay.

Good Business Hotel

A number of previous visitors to the hotel were specifically staying due to their meeting being held nearby or the hotel was actually hosting their meeting. These visitors rated the hotel positively for being close to major business in the area and for its good facilities which supported their business.

Nice Area

Visitors to the hotel commented what a lovely area the hotel is set within remarking that it has really nice surrounds. Visitors also commented that the hotel provides a great shuttle service to local attractions within a 3-5 mile radius of the hotel which was very useful during their stay.

Negative Reviews

Non-Responsive Management

A number of people had issues with the lack of response that they received from management at the hotel particularly regarding their incorrect bill and being charged for things that they did not use or amenities that they did not purchase. A common bug bear was that it took some time to even get a response from management let alone have it resolved in a timely way.

Lacklustre Staff

The staff at the hotel did not rate very highly across reviews with a common theme emerging that the staff were somewhat disinterested, rude and impolite in relation to their dealings with guests.  The people who left comments were very negative in their accounts of their interactions with the staff.

Dirty Rooms

Some guests had the unfortunate experience of encountering the remnants of previous guests who had stayed in their rooms. Hair, food and crumbs were present in the bathrooms and on surfaces much to the disgust of those reviewers who left less than positive reviews about their experience.

Rating Overview

Rating trivago Rating Index based on 1398 reviews across the web
8 /10
  • Expedia
    8.2 /10
  • Hotels.com
    8.3 /10
  • Other Sources
    7.6 /10
8 out of 10 based on 1398 reviews