Best Western St Catharines Hotel & Conference Centre

2 North Service RoadSt. CatharinesL2N 4G9Canada
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About Best Western St Catharines Hotel & Conference Centre

Ideally situated in downtown St. Catharines, Best Western St Catharines Hotel & Conference Centre is a convenient base for business and leisure travelers. This 3-star property is only twenty kilometers away from Niagara Falls.

The stylish and contemporarily decorated guest rooms feature premium bedding, flat-screen TV, refrigerator, microwave and an en suite bathroom.

For the comfort and convenience of guests, Best Western St Catharines Hotel & Conference Centre has an outdoor pool with sun terrace, indoor pool, fitness center, sauna, spa and business center. Guests can also benefit from the facility of complimentary internet access, on-site parking, 24-hour front desk and meeting/banqueting.

At Vecera Restaurant and Wine Bar, guests can relish mouth-watering delicacies for breakfast, lunch and dinner. The extensive menu has something for every palate.

Niagara-on-the-Lake, Brock University, Fairview Shopping Center and the Shaw Festival Theater are some of the iconic tourist attractions which are located close to the property.


2 North Service Road, St. Catharines, L2N 4G9, Canada
Telephone: +1(905)9348000 | Fax: +1(905)9349117 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Kids' playground

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Nice pool area with sunbeds

Outdoor swimming pool with sun terrace has been appreciated by most of the guests' at Best Western St. Catharines & Conference Centre. The comfortable sun beds have been an add-on to this luxury.

Clean and spacious rooms

The hotel has been well appreciated by the past guests for clean and spacious rooms. Rooms have got enough space for a guest to unpack, move around and not feel cramped which is not a very common feature to find these days.

Friendly front-desk

Hotel's top most feature is the staff at the front-desk. Past guests have expressed their gratitude towards the friendly staff at the front desk. Hotel staff is there 24 x 7, ready to help and provide excellent customer service.

Negative Reviews

Almost non-existent Wi-Fi

Some of the past guests did not have a great experience using the Wi-Fi service provided by Best Western St. Catharines & Conference Centre as connection keeps on dropping out. Past guests were unable to do normal browsing because of the slow speed.

Key cards- Trouble

The key cards at this hotel have been a trouble for some of the past visitors. The key cards get deactivated whenever it comes in close contact to anything magnetic. Past guests have been really annoyed for their repeated trips to reception in order to get their key card reactivated.

Food quality demands improvement

Some of the guests have not had great experience with their lunch and dinner meals at the on-site restaurant, Vecera Restaurant and Wine Bar. Guests have felt that there is a need for improvement in food quality, portions and options.

Rating Overview

Rating trivago Rating Index based on 1389 reviews across the web
8.2 /10
  • Expedia
    8.2 /10
    8.2 /10
    9.0 /10
  • Other Sources
    7.9 /10
8.2 out of 10 based on 1389 reviews