Microtel Inn & Suites by Wyndham Sylva Dillsboro Area

89 Rufus Robinson RoadSylva28779USA
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About Microtel Inn & Suites by Wyndham Sylva Dillsboro Area

Situated right off the Great Smoky Mountains Expressway, and in a convenient spot to explore that area, Microtel Inn & Suites by Wyndham Sylva Dillsboro Area is a newly constructed hotel offering modern chain hotel accommodation.

Like the rest of the hotel, the rooms are very sleek and modern. They are also exceptionally well equipped, with every room containing a microwave and mini-fridge, so you can keep those cold drinks nice and cold and heat up a quick snack when in the mood.

Aside from the lovely outdoor pool, the hotel also features great facilities for business people, with meeting rooms and a business center available to assist them in their endeavors.

A simple complimentary continental breakfast is available in the breakfast room each morning. Reception staff will be happy to offer restaurant recommendations for the other two meals if asked.

The Great Smoky Mountains National Park is 15 miles to the north.

Contact

89 Rufus Robinson Road, Sylva, NC, 28779, USA
Telephone: +1(828)5860009 | Fax: +1(828)5861026 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Hotel safe
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

That new hotel room smell

Many guests commented on the fact that the hotel was obviously very new. This impressed guests for all sorts of reasons, the main one being that everything looked new and sparkling with no dents, dings and other signs that a room had been well used. It was almost like the room was only used for them.

Very convenient location

Most guests seemed to fit in one of two camps - those visiting the Western Carolina University and those visiting the Smoky Mountains National Park. Both groups found the hotel to be placed very conveniently, with the two locations being just minute’s drive away.

Exceptionally clean rooms

One of the first thing guests mentioned in their reviews was that their room was spotlessly clean on check-in. They felt that housekeeping did an excellent and consistent job keeping the whole hotel in tip top shape.

Negative Reviews

Odd “resort fee” charge

Guests expressed surprise that they wee charged a daily “resort fee” when staying at the hotel. While it was not a very steep charge, they nonetheless pointed out that the hotel was in no possible sense a resort, so found it bizarre that they would be faced with such a charge.

Rooms not ready in time

A surprising number of guests mentioned that their room was not ready at the official check-in time. They felt a bit hard done by since they were obviously paying for the room, and didn’t feel that the hotel’s understaffing issues should be allowed to affect them.

Very poor breakfast

It was hard to find much positive sentiment expressed about the breakfast. Guests found it to be a rather dismal refueling exercise with not enough variety to generate any sort of enthusiasm.

Rating Overview

Rating trivago Rating Index based on 1240 reviews across the web
8.6 /10
  • Other Sources
    8.4 /10
8.6 out of 10 based on 1240 reviews