Holiday Inn Express Syracuse Airport

5418 South Bay RdSyracuse13212USA
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About Holiday Inn Express Syracuse Airport

Holiday Inn Express Syracuse Airport is located extremely close to the entrance of the Syracuse Hancock International Airport and offers guests a meeting space able to accommodate up to 15 people.

Air-conditioned rooms feature cable TV, a work desk with a chair and lamp and free high-speed internet access. Guests can also enjoy free local phone calls as well as a coffee maker and tea maker.

Holiday Inn Express Syracuse Airport features an indoor pool, a business center and a host of sporting and recreation facilities on-site.

This hotel offers guests a free, on-site breakfast daily. Furthermore, guests can choose from any of the conveniently located restaurants nearby such as Dinosaur Bar-B-Q and Basil Leat Ristorante.

This hotel is situated near Destiny USA, Alliance Bank Stadium and the Museum of Science and Technology. A host of entertainment areas are also situated nearby for guests to enjoy.


5418 South Bay Rd, Syracuse, NY, 13212, USA
Telephone: +1 3154540999 | Fax: +1 3154544999 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Airport convenience

This hotel is situated right across from the entrance of the Syracuse Hancock International Airport. Therefore it is no surprise why guests have chosen this hotel as their place of accommodation before boarding a flight at this airport as this hotel makes access to this airport incredibly easy.

Shuttle service offered to local attractions

The Syracuse Hancock International Airport is not the only nearby place of interest when visiting this hotel. Other features include a host of restaurants, museums, entertainment areas and shopping malls. What all the above mentioned areas have in common is that they are all accessible by the complimentary shuttle service offered by this hotel.

Excellent customer service

In several reviews, guests have praised the hotel staff for the unbeatable customer service that is offered. Guests are made to feel welcomed and valuable and guests have even gone as far as to say that they regret not choosing this hotel in the past based purely on the customer service received.

Negative Reviews

Loud air-conditioning units

Several complaints have been made about air-conditioning system being rather loud. Guests have left the air-conditioner on during the night but have been frustrated at the noise it creates so thus decide to rather switch it off creating a slightly stuffy room.

Below average brakfast

Guests of this hotel are offered a daily free breakfast. However, complaints have been made relating to the quality of the breakfast. Taking into account that this breakfast is free, many guests have still suggested that the breakfast that is offered at this hotel is not in the league of that of nearby restaurants.

Non-smoking rooms are not always smoke-free

Some guests have been disappointed with the rooms they were offered based on the smell of cigarette smoke that greeted them upon entering the room. This hotel offers a smoke-free premises but some guests have obviously gone against this policy.

Rating Overview

Rating trivago Rating Index based on 1004 reviews across the web
7.9 /10
  • Expedia
    8.0 /10
    8.0 /10
  • Other Sources
    7.7 /10
7.9 out of 10 based on 1004 reviews