Heywood Spa Hotel

Heywood LaneTenbySA70 8DAUnited Kingdom
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About Heywood Spa Hotel

Set in the picturesque seaside town of Tenby in Pembrokeshire, this elegant spa hotel boasts 23 en-suite rooms, a restaurant, brasserie and bar/lounge together with a fully-equipped leisure suite.

The rooms feature flat-screen TV’s, tea and coffee making facilities, drink coolers, safes, air conditioning units and free Wi-Fi.

Guests staying at Heywood Spa Hotel can relax on the loungers of the hotel’s sun terrace with a few drinks and cool down afterwards by having a dip in the indoor pool or hot tub.

The Heywood Brasserie serves modern and traditional British food made using fresh local ingredients. The drinks list features a variety of fine wines as well as speciality coffees and many other beverages.

Tenby’s attractive beaches are a short walk away from the Heywood Spa Hotel whilst Carew Castle and Tenby Museum and Art Gallery are also in close proximity.

Contact

Heywood Lane, Tenby, SA70 8DA, United Kingdom
Telephone: +44(1834)842087 | Fax: +44(1834)842113 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Computer with internet
  • Concierge
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

High level of customer service.

The guests were pleased with the way the staff interacted with them during their stay. They quickly resolved any issues and were courteous and polite at all times. The hotel owners were often on hand and displayed a friendly and welcoming manner.

Close to the beaches and amenities.

Tenby’s sandy beaches are just a short walk away from the hotel whilst the town centre with its numerous shops and cafes is also a short distance away. If you prefer to walk when on holiday and don’t mind a leisurely stroll into town then you can leave yo

Great facilities and treatments.

The guests spoke highly of the facilities within the leisure suite, particularly the pool which many enjoyed using. Those who had specialist treatments such as the hot stone massages or facials said that they thoroughly enjoyed them and would gladly reco

Negative Reviews

Slow service.

Guests complained about having to wait an excessively long time in order to receive their meals during lunch and dinner. Some also waited rather a long time to get served at the bar whilst other guests objected waiting at the reception either to check-in

Poor Wi-Fi connection.

Those who wanted to connect to the internet from their rooms experienced problems due to a very poor Wi-Fi signal. Many said that it was almost impossible to connect and that they were only able to access the internet near the reception area.

Unimpressive decor.

Some of the guests have said that their rooms looked quite tired and dated. Peeling wall paper and old fashioned bath suites were just some of the criticisms voiced by the guests. The hotel however, is undergoing a programme of renovation.

Rating Overview

Rating trivago Rating Index based on 220 reviews across the web
8.9 /10
  • Expedia
    9.0 /10
  • Hotels.com
    9.0 /10
  • ebookers.com
    10 /10
  • Other Sources
    8.5 /10
8.9 out of 10 based on 220 reviews