Hotel Lucerna Tijuana

Paseo De Los Héroes 10902Tijuana21010Mexico
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About Hotel Lucerna Tijuana

Hotel Lucerna Tijuana is located ten minutes from the San Ysidro, California/Mexico border crossing. Wi-Fi is complimentary in the rooms and on hotel grounds.

All accommodations feature a balcony and air conditioning. In-room amenities include premium bedding, bottled water, satellite TV, a coffee maker and a hair dryer.

Hotel Lucerna Tijuana has boasts an outdoor pool, garden area and fitness center. A 24-hour business center area and laundry service is available for convenience.

Rivoli Restaurant features Mediterranean menu items. El Acueducto serves a mix of Mexican and International cuisine, as well as a buffet breakfast.

The hotel is two blocks from Plaza Rio Commercial Center and one mile from Centro Cultural Tijuana, Hidalgo Market and Tijuana Country Club. Caliente Racetrack Casino is just over a mile away.

Contact

Paseo De Los Héroes 10902, Tijuana, 21010, Mexico
Telephone: +52 6646333900 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 13:00

Positive Reviews

Lucerne Select

Guests recommend the Lucerne Select rooms, saying they are well worth the upgrade. With your reservation, you will not only receive a gorgeous room but also a free daily breakfast, and access to a private lounge with complimentary drinks and snacks throughout the day.

Taste of Mexico

Both restaurants get lots of rave reviews, especially the breakfast at El Aqueducto. The buffet is the perfect way to start your day with lots of options. Outside of breakfast, guests thought both restaurants had an interesting menu, with a good variety of fresh-made, delicious dishes. The new chef, hired summer of 2015, has redesigned the menus well.

Fantastic Service

The hotel personnel are professional, personable and efficient, and the concierge service is top notch. If you have any requests or concerns, don't hesitate to ask, as the staff are quite accommodating. In addition, guests also appreciated the 24/7 security around the hotel and felt very safe, inside the hotel as well as out.

Negative Reviews

Understaffed

Though service is for the most part great, guests thought the hotel and the restaurants were understaffed. A few guests thought the check-in process took too long and also poorly organized. The restaurant service, too, was quite slow at times.

Larger Expectations

Guests though the pool was too limited in area for their liking and were disappointed due to lack of waiter service in the pool area. The fitness area also was a bit small, but it is well-equipped with the basic work out necessities.

Confusing Set Up

Some guests reported logging into the Wi-Fi a bit confusing. The screen may ask you for a password when there is none, so you can just leave those fields blank. Don't hesitate to ask the staff for help.

Rating Overview

Rating trivago Rating Index based on 867 reviews across the web
8.9 /10
  • Customer Alliance
    9.2 /10
  • Other Sources
    8.6 /10
8.9 out of 10 based on 867 reviews