Palace Hotel Tokyo

1 Chome-1-1 MarunouchiTokyo100-0005Japan
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About Palace Hotel Tokyo

Palace Hotel Tokyo is a five-star luxury hotel featuring a 24-hour fitness centre, a full-service spa and a 24-hour business centre. JR Tokyo Station is less than a ten-minute walk from the premises.

Each of the 290 elegantly furnished rooms contains a laptop compatible in-room safe, coffee/tea making facilities, a refrigerator, a minibar and a private bathroom. In-room entertainment consists of a LCD TV, a blu-ray/DVD player, pay movies and free Wi-Fi.

Palace Hotel Tokyo features an indoor pool, a tour desk, luggage storage, concierge services, a convenience store and designated smoking areas.

The hotel has seven onsite eateries each offering a wide variety of dishes ranging from Japanese, French and international cuisine. Twenty-four hour room service is provided and full breakfasts are served every morning at a surcharge.

Wadakura Fountain Park is a quarter of an hour’s walk from the hotel and Akihabara electric town is a five-minute train ride away.

Contact

1 Chome-1-1 Marunouchi, Tokyo, 100-0005, Japan
Telephone: +81(3)32115211 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Well furnished rooms and public areas

The building is beautiful and immaculately maintained. The spacious bedrooms are trendily furnished. Hygiene is highly maintained throughout the hotel is of a very high standard. The well air conditioned fitness centre has a wide variety of equipment.

Happy, friendly and multilingual staff members

The staff members are ever smiling, courteous, efficient and professional. With multilingual staff on hand, the hotel caters to a wider customer's base from various nationalities. The whole team is very swift and professional during the check-in/out process.

Good location close to amenities in the area

The hotel is close to a variety of subway stations which conveniently makes travelling from place to place easier. The JR Tokyo Station is a few minutes' walk from the building. At the hotel, one can also connect to Otemachi Subway Station. Shops, bars and restaurants are in plenty and guests can explore their shopping adventure and the Japanese cuisine.

Negative Reviews

Services, food and drinks were a bit expensive

A number of guests felt that the prices of food and drinks at the hotel's restaurants were way too high. Some felt that the cuisine catered mostly the vegetarians. Some also felt that services at the spa were quite pricey.

Breakfast choices needs improvement

Majority of the guests raised concerns regarding the choice of selection on the breakfast buffet. Some felt that food had fewer choices. They were of the view that the breakfast needs to be improved in order to comfortably cater for vegetarians or those on special diet.

Some room had loud air conditioners

Some guests couldn't sleep peacefully at night as the loud air con units kept them awake. A few felt that those that emitted a lot of noise weren't working well and needed replacing.

Rating Overview

Rating trivago Rating Index based on 1436 reviews across the web
9.4 /10
  • ebookers.com
    10 /10
  • Other Sources
    9.0 /10
9.4 out of 10 based on 1436 reviews