Shangri La Hotel Tokyo

1-8-3 Chiyoda-ku Marunouchi - Trust Tower Main BuildingTokyo100-8283 Japan
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About Shangri La Hotel Tokyo

With the Imperial Palace and Ginza shopping district only a ten-minute walk away, Shangri La Hotel Tokyo provides peaceful accommodations in the heart of the Japanese capital. The hotel offers guests a complimentary meet and great at Tokyo Station.

Shangri La Hotel Tokyo has accommodations that are equipped with a Nespresso machine, a minibar, an in-room safe and a flat-screen TV. Complimentary Wi-Fi is also available in each room.

There is a fitness centre at the property as well as a heated indoor swimming pool and a spa. Complimentary shoeshine service is offered and pocket Wi-Fi devices are available to rent at the front desk.

Two restaurants can be found at the hotel as well as a lounge serving cocktails.

The property is an hour away from Narita Airport using the subway and a number of subway stations can found within five minutes of the hotel on foot.


1-8-3 Chiyoda-ku Marunouchi - Trust Tower Main Building, Tokyo, 100-8283 , Japan
Telephone: +81(3)67397888 | Fax: +81(3)67397889 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Whirlpool / Hot tub


  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Staff is out of this world

Travellers say the employees at the hotel do an exceptional job of helping you out during your stay. It doesn't matter what you need, they are able to make it happen.

Tokyo at your fingertips

The property has a relatively central location and is near a number of subway stations including Tokyo Station which is less than a two-minute walk from the hotel. This also means cruising the city using the subway is fairly easy as well. Imperial Palace, Ginza shopping district and a number of other points of interest are within walking distance too.

A big place to stay

Accommodations are quite large and give you plenty of room to enjoy. Visitors claim that the spacious rooms are a welcome addition considering how Japan is known for tiny living spaces.

Negative Reviews

Fitness facilities lacking

There is a gym on-site along with an indoor swimming pool but some guests state that the facilities could be better. You won't find a steam room in the fitness centre and the gym and pool also seem to be a bit small according to a couple of visitors.

Strictly business

The atmosphere at the hotel is very buttoned up according to several travellers who note that the overall ambiance of the property is very much geared towards the business crowd. While the atmosphere isn't awful, it can feel a bit subdued if you are use to surroundings being a bit livelier.

Sleeping a little too softly

A few visitors point out that the beds can be a bit too soft. While you won't sink into the bed or anything like that, it can be a bit of an issue if you are use to a firmer mattress.

Rating Overview

Rating trivago Rating Index based on 699 reviews across the web
9.2 /10
  • Expedia
    9.4 /10
    9.6 /10
  • Other Sources
    8.3 /10
9.2 out of 10 based on 699 reviews