Renaissance Toledo Downtown Hotel

444 North Summit StreetToledo43604USA
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About Renaissance Toledo Downtown Hotel

Renaissance Toledo Downtown Hotel is a business-traveller-oriented property situated in the downtown area of Toledo along the Maumee River that features a fitness centre, a restaurant, excellent event venues, and a bar and lounge.

Non-smoking guest rooms feature a flat-screen television, pay movies, premium bedding, coffee and tea facilities, complimentary newspapers, air conditioning and complimentary toiletries.

Services and amenities offered at the hotel include complimentary Wi-Fi, valet parking, free shuttle service, 24-hour front desk, a front desk safe, room service and luggage storage.

Brim House serves a full breakfast each morning and also features American cuisine at dinner. On the roof-top guests will find The Heights which serves wood-fired pizza and small bites.

Renaissance Toledo Downtown Hotel is located close to Toledo Museum of Art and Glass, Imagination Station, Toledo Zoo, Valentine Theater, Seagate Convention Center and Huntington Center.

Contact

444 North Summit Street, Toledo, OH, 43604, USA
Telephone: +1(419)2442444 | Fax: +1(419)2418161 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Solarium

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Spotless, Well-Appointed Guest Rooms

The Rooms at Best Western Grand Plaza Hotel Downtown Toledo are very clean and include all the amenities needed for a comfortable and enjoyable stay. The decor is tasteful and modern, the beds are comfortable and the views are amazing. .

Prompt, Friendly and Helpful Service

Guests reported that from the time they arrived to the time they left, they received nothing but fast, friendly and helpful service. Staff provide a quick and informative check-in, they help carry luggage to rooms, they engage in conversations with guests and make them feel like part of a family, they have no problem providing extra services like providing directions and suggestions on things to do in the area and they go out of their way to rectify issues immediately. .

Excellent Breakfast with Excellent Service

The breakfast served at this hotel is excellent with lots of high-quality items that are served at the perfect temperature and are delicious. Also reported was very quick and friendly service. .

Negative Reviews

Guest Rooms are Dark and Unkempt

The rooms at Best Western Grand Plaza Hotel Downtown Toledo are quite uncomfortable due to a lack of natural light, hard beds and malfunctioning air conditioning. Guests also reported broken light fixtures, a shortage of towels, dirty windows and floors, broken furnishings, stained carpet and a lack of electrical outlets.

Slow and non-informative Service

Guests reported that it takes a long time to get checked-in upon arrival and the staff isn't very friendly nor welcoming. This level of service continues throughout an entire stay with staff who are not knowledgeable about the area and cannot provide information about things to see and do, staff who aren't responsive to requests, overworked staff who are disorganized and staff who don't apologize when things go wrong. .

Limited Meals with Poor Service

The breakfast served at this hotel is very limited with very little to choose from. What is available is of poor-quality and the service is slow. .

Rating Overview

Rating trivago Rating Index based on 864 reviews across the web
7.4 /10
  • Other Sources
    7.1 /10
7.4 out of 10 based on 864 reviews