Best Western Cades Cove Inn ex Econo Lodge Parkside

7824 East Lamar Alexander ParkwayTownsend37882USA
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About Best Western Cades Cove Inn ex Econo Lodge Parkside

Serenely situated in the picturesque mountain view region of Townsend in Tennessee’s Blount County, Best Western Cades Cove Inn ex Econo Lodge Parkside is an ideal tranquil getaway for nature and outdoor lovers. The Great Smoky Mountain National Park is only a three-minute drive from the hotel.

All rooms are equipped with air-conditioning system. Each has free Wi-Fi access, satellite TV, mini-fridge, microwave, tea & coffee maker, and hairdryer. Moreover, upgraded rooms feature private fireplaces and whirlpool tubs.

Best Western Cades Cove Inn ex Econo Lodge Parkside features an outdoor swimming pool with a nine-foot waterslide, fitness center, and parking area. A 24-hour reception area and a business center are also found on-site.

Free full breakfast is available daily. Trailhead Restaurant is just across the hotel while Subway Fast Food is two-minute walk away.

The Cades Cove is only within a 20-minute drive from the hotel, while the Tuckaleechee Caverns can be reached within a six-minute drive.

Contact

7824 East Lamar Alexander Parkway, Townsend, TN, 37882, USA
Telephone: +1(865)4489000 | Fax: +1(865)4489254 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Deck chairs / Lounge chairs
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Highly accessible location- near many attractions

Most of the positive reviews about the hotel are due to its practical location, which is close to major tourists' destinations such as Cades Cove and Smoky Mountain National Park. Guests can also access other famous locations such as Pigeon Forge and other local attractions only within a few minutes.

Satisfying room experience!

Guests are surprised with the size of the room- bigger than expected! The beds are very comfortable and there is a small footstool provided for guests to rest their feet. The room is also well-equipped with mini-fridge, satellite TV, and microwave. Furthermore, the bathrooms have toilet dispensers for soap instead of using small bars, which is quite unique and impressive for guests.

Freshly cooked breakfast meal

Best Western Cades Cove Inn's guests are impressed with the quality of breakfast food offered daily. It was served fresh and warm, and sufficient to the needs of the guests.

Negative Reviews

Poor staff training

Most guests are disappointed with the quality of service that the staff demonstrated. They were not very receptive and did not provide most of the guests' requests. Moreover, guests also had issues with the housekeeping team who did not provide clean towels regularly and did not replace other necessary toiletries.

Uncontrollable noise can be heard

Some guests were irritated with the noise coming from the neighbors due to thin wall structure of the rooms. They also heard the barking of dogs the whole night, which made it hard for them to sleep properly. Thus, the use of earplugs is recommended.

Slow to non-existent Wi-Fi connection

Guests complained about the poor Wi-Fi signal all throughout the establishment. The signal was very weak, especially inside the rooms, so it was hard for the guests to check their e-mail and do their online work properly.

Rating Overview

Rating trivago Rating Index based on 1349 reviews across the web
8.2 /10
  • Expedia
    8.2 /10
  • Hotels.com
    8.2 /10
  • Other Sources
    8.0 /10
8.2 out of 10 based on 1349 reviews