Hotel The Vale

222 Ross River Road, AitkenvaleTownsville4814Australia
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About Hotel The Vale

Set back from the Ross River in Queensland, Hotel The Vale provides simple pub-style accommodation in central Townsville.

Hotel The Vale
has 26 individual guest units plus two ground-floor suites. The former can
accommodate up to four persons per unit while the latter layouts can
accommodate up to six guests. Air conditioning, fridges, and Foxtel-enabled TVs
come as standard here.

Covered
parking is available and guests can make use of on-site laundry facilities.
Kids can be kept entertained in the children’s play area and this property also
has a range of corporate event and meeting space.

A local favourite, the hotel’s on-site steakhouse and bistro specialises in top-quality steaks and meats as well as salads and lighter options.

Townsville’s Palmetum is located across the river from the hotel while Stockland Shopping Centre is situated just down State Route 72. The city’s Strand area is a short drive from this property.

Contact

222 Ross River Road, Aitkenvale, Townsville, 4814, Australia
Telephone: +61(7)47790100 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Free WiFi in lobby
  • Hotel bar
  • Non-smoking rooms
  • Organized activities
  • Parking garage
  • Restaurant
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Refrigerator
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 12:00
  • Check-out: 10:00

Positive Reviews

Outstanding eats

Its restaurant was perhaps this hotel's most talked about attraction. Many loved its hearty menu, which boasted traditional picks like scampi and fish and chips, but the steaks also came highly praised. The overall quality of this eatery raised the profile of this property considerably.

Good location with minimal road noise

Many found the location of this property - set close to shops as well as a major thoroughfare - to be altogether convenient. Despite being right on State Route 72, guests were pleased to find that road noise was not a problem in units.

Delightfully spacious

Individual guest units were praised for their airy, spacious feel. This was an unexpected perk, something that raised the overall guest experience at this property.

Negative Reviews

Foul odours in rooms, renovation needed

There were consistent reports of strong, foul odours in rooms. Many were also unhappy to find that floors and carpets were less than clean; guests noted that socks and feet were black with dirt after walking over these surfaces. There were also multiple reports of heavy wear and tear in rooms, especially broken curtain rods. Given this, many commented that units are in need of some TLC.

Staff could be friendlier

Ranging from sullen to downright grumpy, the staff at this property weren't particularly warm. Guests would have appreciated a friendlier, more smiley attitude.

Panhandlers and fire alarms

There were multiple reports here of guests being disturbed in the middle of the night by panhandlers asking for money. This, of course, was disturbing. There also appears to be a problem with false fire alarms at this hotel, with many guests commenting that these devices seem to be prone to going off in the middle of the night.

Rating Overview

Rating trivago Rating Index based on 157 reviews across the web
7.6 /10
7.6 out of 10 based on 157 reviews