Merchant House Hotel

49 Falmouth RoadTruroTR1 2HLUnited Kingdom
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About Merchant House Hotel

The Victorian era Merchant House Hotel is within an eight-minute walk from Truro city centre and is ideal for travellers of all kinds.

Guestrooms come with en suite bathrooms as well as free Wi-Fi, flat-screen television, complimentary toiletries, hairdryer, and tea and coffee making facilities.

Amenities at this hotel include a residents' lounge with a television, daily papers, and a wood-burning stove. There's also a launderette and drying room, plus free parking.

Each morning guests at the Merchant House Hotel can enjoy a full English or continental breakfast at an additional cost. Takeaway breakfast bags are available upon request, and in the afternoon, guests can enjoy free treat with a tea or coffee. The hotel also welcomes guests to bring takeaway meals and can provide plates and cutlery.

The hotel is within walking distance to the town centre. Nearby are Truro Cathedral and the cinema, in addition to countryside trails, ideal for walking, motor biking, and cycling.

Contact

49 Falmouth Road, Truro, TR1 2HL, United Kingdom
Telephone: +44 1872272450 | Fax: +44 1872223938 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Free WiFi in lobby
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Washing machine
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Friendliness of the staff creates great service.

A highlight at the Merchant House is the service provided by the front desk and other staff members. They really do go out of their way to help guests with a polite and friendly manner that ensures each guest benefits from the personal service.

Guestrooms are comfortably furnished.

Each of the individual rooms have been furnished to a high standard with quality decor and pieces to make sure every guest is very comfortable. In particular are the beds, which are large and provide a great opportunity for resting to most people.

Hotel has plenty of great parking.

People travelling to Truro by car will be glad to find out the Merchant House has a large parking area that is free for guest use and is easily accessible no matter which kind of vehicle guests have.

Negative Reviews

Food is a little overpriced.

Some guests at the Merchant House don’t feel like the added cost of the breakfasts is justified considering the quality of the experience. Small portions of food that just taste okay at best plus subpar service don’t make for a very memorable part of a person’s stay.

Work needs done on the guestroom windows.

Overall, the windows in each of the private rooms are not in the best shape. Some of them have been placed too high to get any sort of view, while others are wedged firmly closed and prevent people from opening them to get ventilation.

Bathrooms are small and inconvenient.

While each guestroom has a private bathroom, the facilities are much too small to be practical for many guests. The showers in particular are tight and many people find them to be hard to stand up in.

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Rating Overview

Rating trivago Rating Index based on 266 reviews across the web
8.2 /10
  • ebookers.com
    9.0 /10
  • Other Sources
    8.1 /10
8.2 out of 10 based on 266 reviews