Ana y José Charming Hotel & Spa

Carretera Cancún-Tulum Bocapaila Km. 7Tulum77780Mexico
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About Ana y José Charming Hotel & Spa

Ana y José Charming Hotel & Spa is four-star rated and set in lush, green, beachfront surroundings. Tulum is approximately five miles away.

The 24 stylish suites at Ana y José Charming Hotel & Spa include king-size beds, air conditioning and ceiling fan. Traditional in style and with a thatched roof, the accommodation also features free Wi-Fi, Nespresso coffee machine, sitting area and a terrace with garden views. The private bathroom includes a hairdryer. Upgrades have sea views and a hot tub.

Parking is free and facilities and services include an outdoor pool, self-laundry, concierge, spa, solarium and airport shuttle.

Breakfast is complimentary and there is a bar and covered outdoor restaurant for later dining. Featuring Mayan cuisine, there is an emphasis on fresh local ingredients and freshly caught fish. Room service is available.

Activities, include diving and windsurfing and the popular Ziggy Beach, are nearby. The underwater cave system of Sistema Sac Actun is approximately seven miles away.


Carretera Cancún-Tulum Bocapaila Km. 7, Tulum, 77780, Mexico
Telephone: +52(998)8805629 | Fax: +52(998)8806021 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bungalows
  • Concierge
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cosmetic mirror
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Refrigerator
  • Room safe
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Whirlpool / Hot tub

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

A magical setting.

The gardens and grounds are spectacularly beautiful and enhanced by the infinity pool. Pure magic. The beach is a few steps away and there’s direct access, so you can easily enjoy a leisurely swim in the Caribbean.

Fabulous food.

You can bid that promised diet goodbye ... and accompany it with a Mexican Wave! The food is in keeping with the setting and is incredibly appetising. Breakfast, in particular, is a real daily treat.

Wonderful staff and accommodation.

Very friendly and attentive, members of staff play a prominent role in the overall enjoyment of your stay here. Rooms are just a few steps from the beach and benefit from a refreshing sea breeze. Air conditioning is essential and Wi-Fi is now required by many. Both work perfectly.

Negative Reviews

Plumbing problems … even in Paradise!

The rainfall shower is impressive and wonderfully relaxing – when it works! You can go for days on end without the reasonable luxury of a hot shower.

All is perfect – except on Sundays.

Everything runs like clockwork and members of staff work their socks off to ensure that you enjoy your stay to the full. Apart, that is, from Sunday when everything seems to grind to a halt and levels of service - particularly catering- take a plunge.

Water problems.

Tap water is very suspect and of course, it is used a lot for cleaning and washing up. Drink only bottled water, beer etc; and get those vaccinations before you arrive. You can’t always just go down the access path to the beach and jump in. There’s a massive build-up of seaweed, so you’ll probably need to walk further along the beach to find a clear section.

Rating Overview

Rating trivago Rating Index based on 245 reviews across the web
8.4 /10
    8.0 /10
  • Other Sources
    7.9 /10
8.4 out of 10 based on 245 reviews