Hotel Zulum

Carretera Tulum - Boca Paila Km 6.5Tulum77780Mexico
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About Hotel Zulum

$Hotelname is a boutique beach-front complex located outside of the resort town of Tulum, on Mexico’s Caribbean coast.

Accommodation at Hotel Zulum is comprised of an array of three-story thatched cabanas, all of which feature rustic, native-inspired décor and hammocks. Family-style and smoking accommodation is available here.

This resort offers guests an array of spa services and is also equipped to handle larger events such as weddings and parties. Pets are welcome at this resort and on-site parking is available.

Guests can relax and enjoy a drink by the sea in this property’s bar. The in-house restaurant offers traditional Mexican fare, but Tulum boasts an array of eateries, including Zine Food & Films, Manglar Pizzeria and Kitchen Table for pan-Latin American specialities.

This resort is located approximately five miles from both the seaside ruins of the ancient Mayan city of Tulum and its more modern inland settlement.


Carretera Tulum - Boca Paila Km 6.5, Tulum, 77780, Mexico
Telephone: +52(984)1552633 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bungalows
  • Computer with internet
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Free WiFi in lobby
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach

Room facilities

  • Bathroom with shower

Wellness / Spa

  • Massage

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Fantastic overall ambience

This property’s overall ambience and atmosphere were simply stunning. Set right on the beach, the guest accommodation here afforded guests fabulous views of bright white sand and sparkling azure waters. A far cry from the often hectic atmosphere of an all-inclusive resort, this boutique complex had a laid-back feel that was cherished by guests.

Romantic setting, but well-equipped for families

While the atmosphere here was decidedly romantic, this property was extremely popular with families, who found that both the accommodation and amenities on offer were more than geared to their needs. The multi-story cabanas and spacious rooms helped to ensure that larger groups had plenty of space to relax and unwind and smaller guests enjoyed splashing in this property’s pool.Also, the here team are nothing but friendly and helpful, with past guests taking to the time to mention particular members of staff by name in their reviews.

Solid amenities

There were a number of stand-out amenities here. The mosquito nets featured above every bed were a practical touch much appreciated by guests and ditto goes for the hammocks. This property’s tropical bar area and restaurant – which, by all accounts, serves up fantastic food – also garnered much praise.

Negative Reviews

Pricey food and drink

Many felt that the food and drink on offer was on the pricier side.

Lack of bathroom doors

Guests – and especially those in larger groups – were dismayed to find that the bathrooms here did not have doors. This lack of privacy was found to be off-putting.

Small pool

The pool at this hotel was noted for being rather petite, so much so that many felt that this amenity was almost decorative rather than functional in purpose.

Rating Overview

Rating trivago Rating Index based on 519 reviews across the web
6.9 /10
  • Expedia
    6.6 /10
    6.9 /10
  • Zoover
    5.5 /10
    6.0 /10
  • Other Sources
    7.7 /10
6.9 out of 10 based on 519 reviews