Chancellor Lakeside

1-7 Moores CrescentVarsity Lakes4227Australia
Serviced apartment
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About Chancellor Lakeside

Chancellor Lakeside offers modern rooms and apartments in Varsity
Lakes, near to Lake Orr, on the stunning Gold Coast.

All of the rooms and apartments have a balcony or patio. They all include a flat-screen TV and DVD/CD player, a work desk with printer, and laundry facilities. Apartments have a full kitchen and an open plan living area.

There is a rooftop outdoor swimming pool, terrace and fitness centre at Chancellor Lakeside. Usiness meeting rooms are available at an adjacent property. Secure parking is free on-site. Wi-Fi is available for a fee. There is a left-luggage service.

Guests may choose to self-cater. Those wanting to eat out will find cafes, bars and restaurants within walking distance.

Bond University is a ten-minute walk. Mermaid Beach is a fifteen-minute drive. It is less than ten-kilometres to Surfers Paradise. Dreamworld and Warner Bros Movie World theme parks can be reached in under 30-minutes’ drive.

Contact

1-7 Moores Crescent, Varsity Lakes, 4227, Australia
Telephone: +61(7)55035900 | Fax: +61(7)55035999 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Gym
  • Laundry service
  • Outdoor swimming pool
  • Parking garage
  • Terrace

Room facilities

  • Air conditioning
  • Cable TV
  • Central heating
  • Desk
  • Fan
  • Internet
  • Kitchen / Kitchenette
  • Satellite TV
  • Television

Arrival / Departure

  • Check-out: 10:00

Positive Reviews

Well located

Guests like the location of the property saying the area is quiet and relaxing, only a short stroll from the lake. There are shops and good cafes and restaurants nearby. A bus stop is just around the corner so you can get around easily, and the beaches are only a short drive away.

Courteous staff

Across most reviews the staff at this hotel are said to be helpful and courteous. This left a good impression with guests, making customer service one of this hotel's selling points.

Free and secure on-site parking

If you are arriving at this hotel by car, you do not need to worry about finding a parking space. All car parking is free, and it is in a secure location on-site.

Negative Reviews

Limited reception opening hours

While staff are acknowledged as being friendly, it can be annoying that reception is only open for a limited number of hours per day. It was difficult for some guests to check in out of hours, as there was often no physical access to staff at such hours. This has caused frustration.

Very little is included

You should be aware that you will need to take, or buy, any provisions you need. Some guests are disappointed that there are no cleaning provisions provided, or other basic items in the kitchen such as salt and pepper. While sufficient free tea, coffee and toiletries are provided for one night, if you would like any more it is at a charge.

Maintenance should be improved

While many guests are happy with their accommodation, others reckon that more attention needs to be paid to rooms. Issues noted included broken glasses being left in cupboards, dirty marks on walls, dishwashers not working and beds being worn and sunken.

Rating Overview

Rating trivago Rating Index based on 436 reviews across the web
7.7 /10
  • Other Sources
    7.6 /10
7.7 out of 10 based on 436 reviews