Hotel Porta Palio

Via Colonnello Galliano, 21Verona37138Italy
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About Hotel Porta Palio

Set in a rainbow-coloured building, Hotel Porta Palio is a ten minute walk from Basilica di San Zeno Maggiore. Guests can enjoy in-room mini bars and use the free train shuttle service. It is also about one kilometre from the Porta Nova train station.

Functional rooms feature air conditioning, safety deposit boxes and en suite bathrooms. There's also free Wi-Fi and flat-screen TVs. Room service is offered 24-hours a day.

The 24-hour front desk can assist guests with tour assistance and a luggage storage. There's also a self-service laundry, a gym and a sauna. Bike rentals are available.

The Trattoria ai Bastioni offers traditional cuisine from the area and pizza. There's also a continental breakfast of pastries and hot drinks offered in the dining area.

Hotel Porta Palio is two kilometres from both Castelvecchio Bridge and Verona Arena. Guests can have panoramic views on Torre dei Lamberti, a medieval tower which is four kilometres away.

Contact

Via Colonnello Galliano, 21, Verona, 37138, Italy
Telephone: +39(0)45569400 | Fax: +39(0)45577620 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Computer with internet
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Clean Rooms

The rooms were found to be clean by guests. They were happy to have the bathrooms and rooms cleaned frequently. The beds were also comfortable and guests enjoyed staying in rooms that provided for the necessities.

Nice Breakfast

Guests enjoyed the breakfast that was offered in the morning. They were able to choose from a variety of pastries and jams, as well as have coffee or tea. There were also other items that helped put some variety in the meal.

Free Parking

For guests who were traveling by car, it was nice for them to have free parking available on site. They did not have to worry about the high parking costs that are common in Italy or to look for a parking space at the end of the day.

Negative Reviews

So So Location

The location is in the middle of the train station and the historical part of the city. Guests who did not arrange for pick up or had a car found it difficult to walk to the hotel. If they wanted to use the shuttle, they had to eat at the restaurant.

Unfriendly Staff

The staff was found to be unfriendly by guests who stayed here. They did not feel the warmth of customer service that is supposed to be the norm. If there were complaints on sites, the hotel would respond with sarcastic and annoyed remarks as if it was the guest's fault.

Dated Décor

The hotel did not leave a good impression for guests who stayed here. The room décor and the hotel itself left much to be desired, and it felt like they were back in the 70s. The owners should refurnish everything inside and put some effort into it.

Rating Overview

Rating trivago Rating Index based on 628 reviews across the web
7.4 /10
  • Expedia
    7.5 /10
  • Hotels.com
    7.6 /10
  • Other Sources
    7.4 /10
7.4 out of 10 based on 628 reviews