Arbutus Inn

2898 Douglas StreetVictoriaV8T 4M9 Canada
Show more hotels

About Arbutus Inn

The Arbutus Inn is located right along Victoria's famous Douglas Street and is a six minute drive from the heart of the city and all of its top attractions.

Rooms at this property come with air conditioning, premium television channels, a coffee maker, a private bathroom, and a clock radio. Each room has a microwave and a mini-fridge, while some rooms also have a full kitchenette.

Amenities at this hotel include free Wi-Fi, complimentary parking, and wake-up calls. The property also features a 24-hour front desk and an on-site car rental agency.

Restaurants within walking distance of the Arbutus Inn include Spoons Diner, Denny's, Tim Hortons, Pizzeria Prima Strada, and Chikara Sushi Japanese. Bars like the Shark Club and Tally-Ho Sports Bar are just a short distance from the hotel.

This property is 800 metres from the Mayfair Shopping Centre, 2.7 kilometres from the Inner Harbour, and 2.8 kilometres from the British Columbia Legislature buildings.


2898 Douglas Street, Victoria, V8T 4M9 , Canada
Telephone: +1(250)3861000 | Fax: +1(250)3861001 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Concierge
  • Gym
  • Non-smoking rooms
  • Parking garage

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Ironing board
  • Microwave
  • Refrigerator
  • Telephone
  • Television


  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Very comfortable beds

Many guests have said that the beds at this property are quite comfortable. This helped these guests to get some rest while staying at the property. In addition, the pillows are said to be comfortable, which adds to the comfort level of these guests.

Friendly staff

Guests have mentioned that the staff is quite friendly at this property and makes an effort to ensure that you are being taken care of. Most guests have felt as though they could approach staff members with their problems and that they would have these issues alleviated in a hurry.

Microwave and fridge in the room

Past guests have appreciated having a microwave and a fridge in the rooms at this hotel. Having access to these amenities helped guests to store and re-heat their own food, helping them to save money while spending time in Victoria.

Negative Reviews

Small rooms

Numerous guests have complained about the size of the rooms, saying that they are too small, especially when more than one person is in the room at a time. This led to guests feeling uncomfortable with their accommodations at this property.

Far from the downtown area

Although there are public transit options around, this hotel is about two kilometres from downtown Victoria and even further from many of the city's top attractions. As a result, guests found the location to be inconvenient, as it was a little far to comfortably walk.

No on-site elevator

There have been complaints about the lack of elevators on-site at this hotel. Guests did not like having to carry their luggage up the stairs when checking in.

Rating Overview

Rating trivago Rating Index based on 1352 reviews across the web
7.7 /10
  • Expedia
    7.6 /10
    7.7 /10
    6.0 /10
  • Other Sources
    7.9 /10
7.7 out of 10 based on 1352 reviews