Hilton Garden Inn Watertown/Thousand Islands

1290 Arsenal StreetWatertown13601USA

About Hilton Garden Inn Watertown/Thousand Islands

Hilton Garden Inn Watertown/Thousand Islands is a 3-star hotel ideally located just a ten-minute drive from Watertown International Airport. This family-friendly hotel features an indoor pool and free Wi-Fi access.

Each air-conditioned room at the hotel provides comforts such as a private bathroom with complimentary toiletries, flat-screen TV, refrigerator, microwave, tea/coffee maker, hair dryer, ironing facilities, and desk.

Amenities at this hotel include fitness facilities, 24-hour business center, coin laundry, meeting rooms, ATM, luggage storage, and free on-site parking.

The Great American Grill Restaurant is open each day for breakfast, lunch, and dinner featuring daily specials. The hotel lounge is open from throughout the day while the 24-hour Pavilion Pantry is stocked with drinks and convenience foods.

Hilton Garden Inn Watertown/Thousand Islands is under seven miles from Burrville Cider Mill while New York State Zoo at Thompson Park is a thirteen minute drive.


1290 Arsenal Street, Watertown, NY, 13601, USA
Telephone: +1(315)7881234 | Fax: +1(315)7881233 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub


  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00

Positive Reviews

An inviting hotel

This hotel is beautifully decorated and makes you feel right at home from the moment you arrive. Everywhere from the lobby up to the rooms is in tip top condition and you'll find very few problems during your stay.

Delicious food

The restaurant at the hotel is well known for providing some of the best food in town. In fact, it is so busy that you might want to make a booking for the evening meal. There are daily specials that cover a broad range of tastes, so you're sure to find something you like.

Ideal location

If you are flying in then this hotel is just a short cab ride from the airport. It's also very convenient to all the local attractions but if you want to see the castle, you'll need a car. Although there's still lots to do within walking distance of the hotel.

Negative Reviews

Uncomfortable beds

The beds are either too firm or just plain uncomfortable according to a number of guests. They said that for the money they paid they felt disappointed with the sleeping arrangements that let down an otherwise great hotel.

Super slow Wi-Fi

Hotels are not well known for having great internet service, but this hotel's Wi-Fi signal is said to be particularly bad. If you can connect at all, you'll feel incredibly frustrated, and the premium service is probably not worth the added cost.

No free breakfast

The breakfast on offer here is an all you can eat buffet with a set charge. The only problem with this is that some guests only want a coffee and a pastry and end up paying a lot of money for it. Guests feel that it should be included in the room rate.

Rating Overview

Rating trivago Rating Index based on 1023 reviews across the web
8.9 /10
  • Other Sources
    8.7 /10
8.9 out of 10 based on 1023 reviews