Best Western Smoky Mountain Inn

130 Shiloh TrailWaynesville28786USA
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About Best Western Smoky Mountain Inn

Located off the U.S. Highway 74 in Waynesville, Best Western Smoky Mountain Inn is just three miles from the Downtown Waynesville. This eco-friendly hotel offers fascinating views of the Great Smoky Mountains, and free self-parking.

Rooms are fully air-conditioned and equipped with a satellite TV, coffee/tea making facilities, ironing facilities, mini-refrigerator, and microwave for extra convenience. Safety deposit boxes and bathrooms are also available in the rooms.

Best Western Smoky Mountain Inn boasts an outdoor pool, 24-hour front desk, and a business center. A basketball court and playground with benches and swing are also available on-site. Additionally, Wi-Fi access is provided for free throughout the establishment.

A complimentary continental breakfast is served each day in the breakfast area. Restaurants outside the hotel are Huddle House and Clyde's Restaurant.

The Maggie Valley is just seven miles from the hotel, while the Great Smoky Mountains is within 30 miles away.


130 Shiloh Trail, Waynesville, NC, 28786, USA
Telephone: +1(828)4564402 | Fax: +1(828)4564885 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Free WiFi in lobby
  • Hotel safe
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television


  • Wheelchair accessible

Positive Reviews

Convenient location- close to many restaurants

Best Western Smoky Mountain Inn's guests noted that its location is very convenient, especially for those who are food junkies. There are a lot of dining establishments just steps from the hotel, giving guests a wide range of options in choosing where and what they want to dine.

Breathtaking views of the Great Smoky Mountains!

Waking up to the view of the Great Smoky Mountains is something that most guests really loved! The breathtaking scenery available really makes staying memorable and worth every penny. Moreover, the tranquil environment plus the lovely mountain background makes the hotel a picture-perfect setting!

Commendable service-efficient & friendly personnel

Most guests appreciated the quality of service they received. The hotel staffs are very friendly and professional, and they also go the extra mile just to ensure that the guests are satisfied during their vacation.

Negative Reviews

Rooms are a bit small

All of the rooms have sufficient amenities for a great stay. However, some of the guests find the room's space to be a bit lacking, especially for those traveling with huge luggage. This may cause a bit of discomfort, particularly for those guests who are used to staying in spacious accommodations.

Breakfast may not be very abundant

Although the food served during breakfast is of great quality in terms of taste, some of the guests complained of the small serving. Food easily runs out during breakfast too, forcing some of those staying in the hotel to go outside and dine in other places.

Air conditioning units are noisy

Rooms are fully air-conditioned. There were moments, however, when guests were disturbed in the middle of their sleep due to the air conditioning unit being very noisy. This caused inconvenience, especially to those who are sensitive to noise.

Rating Overview

Rating trivago Rating Index based on 887 reviews across the web
8.9 /10
  • Expedia
    9.0 /10
    9.0 /10
  • Zoover
    8.0 /10
  • Other Sources
    8.6 /10
8.9 out of 10 based on 887 reviews