The Wilshire Grand Hotel

350 Pleasant Valley WayWest Orange07052USA
Hotel
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About The Wilshire Grand Hotel

The Wilshire Grand Hotel is a four-star hotel with 89 rooms and is situated in West Orange, USA. The Highlawn Pavilion is three miles away from the hotel.

Rooms are equipped with cable televisions, microwave, minifridge, iPhone docking station, espresso maker, air-conditioner, in-room safe, work desk and video game console. Beds have pillow-top mattresses. Bathrooms have a shower-tub combination, hair dryer and free toiletries. Suites have whirlpool tubs and extra living space.

A fitness center, seasonal outdoor patio, event ballroom and business/conference room are present. Wi-Fi and valet parking are complimentary. Shuttle services, safety deposit box, dry cleaning, 24-hour front desk and yoga classes can be availed by the guests. Free bicycles are available onsite.

Complimentary breakfast is served every morning. Onsite restaurant and bar are also present.

The Wilshire Grand Hotel is a 29-minute drive from Penn Station in Manhattan and one mile from Pleasantdale Chateau.

Contact

350 Pleasant Valley Way, West Orange, NJ, 07052, USA
Telephone: +1(973)7317007 | Fax: +1(973)7317066 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Generous breakfast

Most of the guests loved the complimentary breakfast served every morning. There was something to suite everybody's taste buds. The spread included dry cereals, waffles, oatmeal with different types of fruits, toppings, pastries, doughnuts, sausage patties and much more. There was a good collection of hot beverages too like mocha latte, coffee and hot cocoa. The hotel also offers lemonade, popcorns and fresh cookies near the lobby.

Beautiful rooms

Rooms are spacious with comfortable beds, beautiful beddings, fluffy towels and other useful amenities. They also have full marble bath, and Wolfgang Puck in-room coffee service. The décor is very elegant and all the guests enjoyed a great atmosphere of luxurious comfort.

Hospitable staff

Many guests agreed that the staff members are exceptionally good and went out of their way to make their stay comfortable. They were thorough professionals and knew their work very well. Guests were happy with the excellent customer service.

Negative Reviews

Ant infested

Some of the guests were horrified to see that the rooms were hugely infested with ants. They felt that insects in such beautiful rooms were an utter disaster and that the management ought to do something about it.

Thin walls

Some of the guests felt that the walls of the rooms are very thin letting the sounds from the corridor come through. This led to a lot of noise and hence disturbed guests' sleep.

Patchy Internet connection

The Internet connection was very erratic and slow which kept disconnecting time and again. Having a better connection would have enabled the guests to work online comfortably.

Rating Overview

Rating trivago Rating Index based on 1480 reviews across the web
8.7 /10
  • ebookers.com
    10 /10
  • Other Sources
    8.6 /10
8.7 out of 10 based on 1480 reviews