Best Western Springfield West Inn

429 Riverdale StreetWest Springfield01089USA

About Best Western Springfield West Inn

Best Western Springfield West Inn Inn is a 40 room hotel offering quiet and cosy accommodation in West Springfield, Massachusetts.

All rooms are air conditioned and in-room climate control. Free local calls are available along with free Wi-Fi and satellite television. Tea and coffee facilities are provided as well as a mini-refrigerator and microwave.

The hotel is smoke-free and offers an outdoor pool and exercise facilities which includes weight lifting equipment. A 24-hour business center is on-site with computers, fax and photocopy services. A laundromat and free on-site parking are also available.

A complimentary continental breakfast is served daily.

Best Western Springfield West Inn Inn is within an eight-minute drive of Eastern State Exposition fairground, Naismith Memorial Basketball Hall of Fame and the Springfield Museums. The Connecticut River is a short walk away.


429 Riverdale Street, West Springfield, MA, 01089, USA
Telephone: +1(413)7855365 | Fax: +1(413)7327017 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Refrigerator
  • Telephone
  • Television
  • WiFi in rooms


  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 06:00
  • Check-out: 11:00

Positive Reviews

Great location

Many of the guests found the positioning of the hotel very convenient. The Springfield inn was conveniently located near malls and eateries. They also liked seeing the Connecticut River flowing just nearby.

Cosy rooms

Many guests had little or no problems with their rooms. They mostly liked the clean rooms with comfortable beds and enough amenities provided.

Inviting environment

Some of the guests who visited the Best Western Springfield Inn liked the fact that they could stay with their pets at the hotel. Apart from that they also enjoyed the breakfast offered which had enough to choose from.

Negative Reviews

Questionable customer service

Some guests had problems booking in and they were not well assisted by the hotel manager. According to them, the manager was rude and did nothing to help their situation.

Rating Overview

Rating trivago Rating Index based on 1269 reviews across the web
8 /10
    8.0 /10
  • Other Sources
    8.5 /10
8 out of 10 based on 1269 reviews