Best Western Plus Hanes Mall Hotel

3330 Silas Creek PkwyWinston Salem27103USA
Show more hotels

About Best Western Plus Hanes Mall Hotel

Strategically situated in Winston-Salem and just across the Novant Health Forsyth Medical Center, Best Western Plus Hanes Mall offers convenient accommodations for easy-going business or leisure travelers. The Hanes Mall Shopping Complex can be reached within a nine-minute walk from the hotel.

All rooms are fully air-conditioned and have satellite TV, coffee maker, microwave, mini-fridge, hairdryer, work desk, and ironing facilities. Upgraded rooms add jetted tubs while rollaway beds are available upon request.

Best Western Plus Hanes Mall features an outdoor swimming pool, fitness facilities, 24-hour business center, and free on-site parking. In addition, free Wi-Fi is available for the guests to enjoy.

Complimentary breakfast is served daily. Dining options within a six-minute walk from the property are Genghis Grill and Tripps Restaurant.

The Adventure Landing is an eight-minute walk from the hotel while Hanesbrands Theater can be reached within an 11-minute drive. Moreover, Reynolda Village is 15-minute drive away.


3330 Silas Creek Pkwy, Winston Salem, NC, 27103, USA
Telephone: +1(336)7604770 | Fax: +1(336)7601085 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Highly accessible location in Winston-Salem

Since the hotel is just within a close walking distance from major establishments such as Hanes Mall, guests are impressed with the accessible location, as well as its close proximity to shuttle services. Tourists' attractions, restaurants, and outdoor shopping centers can easily be reached.

Impressive staff service!

Aside from the warm greetings from staff, guests are also pleased with their helpful assistance in providing proper directions and other useful tips. Staffs were also consistent with their attitude, and prompt in dealing with all the requests from the guests.

Comfortable beds with excellent mattress & pillows

Most guests are extremely satisfied with the quality of the mattresses and pillows. They considered it to be the one of the most comfortable beds they've ever slept on due to the soft and more than the standard number of pillows available inside the rooms.

Negative Reviews

Unpleasant breakfast experience

Guests were disappointed with the quality and poor selection of breakfast food. They had issues with the coffee which was a not freshly brewed, and boring breakfast choice. Some guests were also upset with the lack of enough healthy options served during breakfast.

Intolerable level of noise

The noise coming from the mini-fridge, washer, and pipes as well as the loud talking of people from the hallway were irritating to most guests. Some guests were also placed near the elevator so they could hear all the vibrating noises. Thus, guests are advised to wear earplugs or request for rooms far from the elevator.

Functional but poorly maintained elevator

Some guests had issues with the poor function of the elevator. Guests were quite uneasy and scared to take the elevator due to the old design and smell which made them question its safety. The elevator doors won't close most of the time too.

Rating Overview

Rating trivago Rating Index based on 1562 reviews across the web
8.2 /10
    8.0 /10
  • Other Sources
    8.1 /10
8.2 out of 10 based on 1562 reviews