Hilton Garden Inn Winston Salem Hanes Mall

1325 Creekshire WayWinston Salem27103 USA
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About Hilton Garden Inn Winston Salem Hanes Mall

Guests can enjoy a special combination of history and culture at the Hilton Garden Inn Winston Salem Hanes Mall hotel. With the southeast’s biggest mall, Hanes Mall nearby, and the I-40 and Exit 189, guests can easily reach numerous destinations. The hotel site is noted as the best value in Winston-Salem.

Well-equipped rooms include satellite TV, Wi-Fi, en suite bathroom, MP3 docking stations, microwave, and fridge. Niceties like complimentary toiletries, hairdryer, and coffee machine are also available.

Standard amenities include a 24/7 business center, a fitness center, indoor pool, hot tub, and laundry/dry cleaning services.

A morning wake-up consists of breakfast for a fee. Dinner is served at the hotel’s onsite restaurant. Guests can order room-service or pick-up munchies and beverages at the 24/7 Pavilion Pantry.

Reynolda House Museum of American Art and Wake Forest University are nine miles from the Hilton Garden Inn Winston Salem Hanes Mall hotel. Authentic buildings, landscapes, crafts, and shopping is nearby in the Old Salem vicinity.


1325 Creekshire Way, Winston Salem, NC, 27103 , USA
Telephone: +1(336)7651298 | Fax: +1(336)7651299 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-out: 11:00

Positive Reviews

Like a breath of fresh air.

There are no strange smells here – and of course there shouldn’t be! Everywhere smells clean + fresh, though – even the elevator.

Great location and services.

It’s easy to get to from the freeway and shopping fanatics are well catered for at the nearby Hanes Mall. The hotel’s indoor pool is very impressive. So too is the hot tub. You are spoilt for choice, food-wise; the hotel’s restaurant is very good – but the nearby alternatives are equally tempting.

Clean and spacious rooms.

Rooms are cleaned daily by personable cleaners. Facilities are good, although there’s a limited choice of TV channels. The rooms are spacious and comfortable and beds – well, most of them – are really comfy and relaxing.

Negative Reviews

‘And so to bed’ …. Not!

Talk about ‘a hard day’s night’! Some beds are rumoured to be rock hard, so all you can do is lay awake listening to next door’s telephone conversations through wafer thin walls that aren’t sound-proofed. Rooms also leave a great deal to be desired from a disabled guest’s point of view and some of the carpets are threadbare and best discarded.

Check out those check-in staff!

Some staff members are brilliant; just a few are abrasive and less than welcoming – or even interested. Sadly, it’s the latter that you remember. At these prices, there shouldn’t be any staff weaknesses; certainly not at the ‘helm’ where that crucial first impression is given.

A small drop of comfort.

The provision of free water does little to reduce the level of disappointment at having to pay – in addition to the hefty tariff – for breakfast. Tip: enjoy, instead, a slice of the good life, a block away, at Panera Bread!

Rating Overview

Rating trivago Rating Index based on 740 reviews across the web
8.7 /10
  • Other Sources
    8.4 /10
8.7 out of 10 based on 740 reviews